FAQ
Frequently Asked Questions
Our resort check-in time is 4:00pm and departure is at 11:00am. For an early arrival or late departure, please contact our front desk to make a request on your reservation. This request is not a guarantee and will be honored based on the availability of the resort day of.
Reservations must be cancelled 72 hours prior to arrival to avoid the penalty of one-night’s room and tax.
One (1) beach cabana with two (2) lounge chairs, two (2) drink vouchers upon arrival, two (2) bottled waters in-room, self-parking for one (1) vehicle per room, Wi-Fi throughout the resort, 15% off Suncoast Water Sports, and a $15.00 food & beverage credit per day (must be billed to your guest room).
Pets are not permitted on resort property. Service animals only, please.
Coin-operated laundry machines are available to registered guests.
Pack-n-plays are limited and available upon request. Please ensure this is noted on your reservation by contacting the front desk.
We are a non-smoking facility.
The resort does not offer airport shuttle service. Taxi, Uber and Lyft services are readily available in the area. For a recommended car service, please contact the front desk. Tampa International Airport and St. Pete-Clearwater International Airport are 28 miles from the hotel.
Day passes and day rooms are available for purchase. Please contact the hotel front desk to purchase.
The resort has a limited number of rooms that have adjoining doors. They vary by room type and bed type. Please contact the front desk to request adjoining rooms prior to arrival. We will make our best effort to accommodate requests.
The resort has on-site parking available. Self-parking for one vehicle is included in the resort fee. Additional vehicle permits can be purchased for $30.00 each, per night. Valet parking is not available.
Roll-away beds are limited and available upon request.
You must be 21 years old to check into a guest room and present a valid ID at check-in. All children under the age of 18 years old must be accompanied by an adult at all times.
All reservations require a credit card deposit of the first night’s room and tax due at the time of booking. We accept VISA, MasterCard, American Express and Discover Card.